WARNING - Services unavailable

Following a general electric outage in our main servers rooms, 3 of our 15 production servers have been damaged.

We are having difficulties to restart our whole infrastructure.

In consequences, only the vital MiNET services such as tickets, adh6, minet.net, payment ... and the WiFi and ethernet network are available.

We are currently working on restoring all our services.

We apologize if you feel some disturbances in the network during the following days.

We are doing everything we can to restore the situation to normal as soon as possible.

The MiNET team, on 4/11/2022

Welcome to the MiNET Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. A valid email address is required to submit a ticket. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. 

We will do our best to answer your request, but remember that we are also students, like you, the answer may not be immediate.

The MiNET Team