Frequently Asked Question

How to connect your game console (PlayStation / Xbox / Nintendo Switch)?
Last Updated 3 years ago

  • The first step is to find the wired MAC address of your console, it should be in the settings.
  • Then you need to add it to your account by going to and adding it as "Nouvel ordinateur".
  • Then send us a ticket, specifying the MAC address of your console and we will be able to authorize its connection from our side.

Why all this procedure?

It is important to know that these consoles do not support the 802.1X authentication we use (of the enterprise network type), so we must specifically authorize the MAC address of your console to connect. This can only be done by cable and not by WiFi.

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